Alerts
How do I cancel my alerts?
If you open the most recent alert that has been sent to you and scroll down, you will see a "cancel alerts" button. If you click on that button, y...
How do I set up push notification alerts on my phone?
To enable push notification alerts, you will need to have downloaded our iOS or Android app. Once you have done so, go to the "edit profile" secti...
I am receiving alerts for tickets that I am not interested in
If you are receiving alerts for events that you are not wanting to receive an alert for, it's likely that your alert is not set up correctly. Please mak...
Is it possible to only receive push notification alerts and not email alerts?
Yes it is! To update the way you receive alerts: 1. Go to your account either on the Twickets website www.twickets.live or in the Twickets mobile ap...
How do alerts work?
If there are no tickets available for an event you'd like to attend, you can set up an alert to be notified as soon as tickets become available. To ...
Why can’t I set up an alert for my event?
If an event is in extremely high demand, we may need to disable alerts. However, as we get closer to the event and more tickets become available, we will us...
I click my alert notification immediately but still miss out on tickets
For popular events, a large number of users set up alerts. When a ticket listing is accepted onto the marketplace, alerts are automatically sent to everyone...
I want to set up an alert, but I can’t find my event
If you can’t find an event in our system, it’s usually because we haven’t heard about it yet or no one has listed tickets for it so far. Just drop us an...
How has the alert system changed?
As of 6th January 2025, the way you set up and use alerts is easier than ever before! If you haven’t created an alert before this, you most likely don’...
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