As of 6th January 2025, the way you set up and use alerts is easier than ever before! 

If you haven’t created an alert before this, you most likely don’t need to read any further, but if you have, then the following explains the changes you can expect. 

Setting up a new alert:

- Alerts are now event based, meaning you can set up an alert to notify you of new listings for a specific event happening at a specific location on a specified date. 

- To set up an alert, all you need to do is find the event you’re interested in and click the  “set up an alert” button.

- You’ll then be notified of any new ticket listings for that particular event either via email or push  notifications in the app. 

- If you’re no longer interested in receiving alerts for this event, you can cancel it.

If you have an existing alert set up before this date:

- All of your pre-existing alerts will continue to be active as you would expect, and you’ll still be notified if any tickets are listed for events matching your criteria.

- If you no longer need one of your existing alerts, you can deactivate and delete it via the ‘Alerts’ section in your Twickets profile.

- Unfortunately, you are not able to edit your alerts, only delete them.