Most Asked Questions


I have not received payment for the sale of my tickets?

My seller has not yet posted my tickets?

I have posted my tickets but don't have a tracking number

Why have I paid a fee to Twickets?

I am trying to list tickets and the Twickets website displayed an error code 6


The 1975 Tour


How will I gain entry to the shows as there will be strict ID checks?

I have not yet received the tickets so cannot deliver them to my buyer

Can I sell my tickets to a specific person?

Can I change the name associated with my original order?

I have not yet received the tickets from the original ticket retailer. Can I list them for sale on Twickets?

I have purchased tickets through Twickets but I no longer want them. Can I re-sell them?

How will my buyer gain entry to the shows as there will be strict ID checks?

When I click on buy, it says "sorry, these tickets are currently being booked by another buyer"