Setting Up An Alert
Get notified of tickets becoming available for the events you wish to attend
How has the alert system changed?
As of 6th January 2025, the way you set up and use alerts is easier than ever before! If you haven’t created an alert before this, you most likely don’t nee...
How do I cancel my alerts?
The quickest way to cancel an alert is to log-in to your account online or in the app, select the drop down window under your profile icon and select "...
How do I set up push notification alerts on my phone?
To enable push notification alerts, you will need to have downloaded our iOS or Android app. Once you have done so, go to the "edit profile" secti...
I click my alert notification immediately but still miss out on tickets
For popular events, a large number of users set up alerts. When a ticket listing is accepted onto the marketplace, alerts are automatically sent to everyone...
I am receiving alerts for tickets that I am not interested in
If you are receiving alerts for events that you are not wanting to receive an alert for, it's likely that your alert is not set up correctly. Please mak...
Is it possible to only receive push notification alerts and not email alerts?
Yes it is! To update the way you receive alerts: 1. Go to your account either on the Twickets website www.twickets.live or in the Twickets mobile ap...
How do alerts work?
If there are no tickets available for an event you'd like to attend, you can set up an alert to be notified as soon as tickets become available. To ...
Why can’t I set up an alert for my event?
If an event is in extremely high demand, we may need to disable alerts. However, as we get closer to the event and more tickets become available, we will us...
I want to set up an alert, but I can’t find my event
If you can’t find an event in our system, it’s usually because we haven’t heard about it yet or no one has listed tickets for it so far. Just drop us an...
Why can’t I set up an alert for my event?
If an event we have listed on our website is in extremely high demand, we may need to disable alerts. However, as we get closer to the event and more ticket...
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