Listing Your Tickets
I am trying to list tickets and the Twickets website displayed error code 6
If you are seeing an error code 6, please check whether you are using private browsing mode in Safari. If you are, please turn this off and try again. ...
Can I list tickets that I haven't yet received from the original ticket retailer?
It is currently against our terms and conditions for sellers to list tickets that they do not have in hand*. Please wait until you have received the tickets...
I can't find the right event for my tickets
If the event that you need to list your tickets under is not set up in our system, please go to www.twickets.live/sell and type the event name into the sear...
I do not want to sell all of my tickets but they are in the same e-ticket file
If the tickets are on separate pages within the same file, and you are uncertain how to separate them, please forward the original file to our support team ...
I have submitted my ticket listing with incorrect details
If you have made a mistake with your ticket listing, please go to the 'my selling tickets' section of your account where you will be able to cancel ...
Your system is telling me that the seats are not next to each other when they are
Please make sure that you are selecting "reserved seating" rather than "general admission" when listing the tickets. You will then be pr...
Where do I include the seat and row information when listing?
Please make sure that you are selecting "reserved seating" rather than "general admission" when listing the tickets. You will then be pr...
Why is my ticket not appearing in your stream?
We check each ticket before they are made available to our audience. This may mean a short delay before your ticket appears. You will be emailed as soon as i...
Can I list personalised tickets for sale?
You are currently not permitted to list tickets that require proof of ID for entry unless you are still attending the event and are able to enter with your ...
Can I split my tickets and sell to different buyers?
You are currently not able to split the sale of your tickets. If you list the tickets in one listing, they are only able to be purchased by one buyer.
Can't find the answer to your question?
Email Support