General

if the ticket(s) are valid for the new date, you agree that the buyer can either (at the buyer's election): attend the event on the new date; or ...
We monitor user activity closely, both for sellers and buyers. If we suspect someone is a tout either from the volume of tickets sold or purchased, their so...
Take care if meeting in person. Meet in a public place in a clear, easy to find location and ensure that you are both clear on how to identify each other. Y...
If you’re sent an unauthorised payment, or a buyer claims they didn’t receive their item, you’ll be covered for the full amount of the payment, as long as yo...
We do allow the option to include the booking fee that you originally paid, up to 15% of the face value of the ticket. Twickets recommends not including thi...
If you bought the ticket above face value from any service then we can still only list it at its original face value (or less).
I'm afraid that our system is not compatible with DICE tickets so we cannot list them for re-sale.

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