Cancellation
I no longer want/need the tickets that I have purchased
Unfortunately, unless there is a specific reason that the purchase was invalid - we're unable to enforce a cancellation of a purchase due to a buyer cha...
I purchased the tickets by accident
Unfortunately, unless there is a specific reason that the purchase was invalid - we're unable to enforce a cancellation of a purchase due to a buyer cha...
My seller does not have the tickets in their possession
For certain events, we do allow sellers to post a listing for the sale of their tickets before they receive them, provided they can showcase to us that they...
My seller has emailed me the tickets but they listed them as paper tickets. I want a refund.
If the tickets are not as described in the listing (e-tickets rather than paper tickets), you are eligible for a full refund. Please contact your seller and...
The event that I have bought tickets for has been cancelled
If the event you have purchased tickets for is cancelled or postponed, and payment was transferred to the seller through Paypal, you should notify the selle...
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