Delivery
My seller will not meet at the advertised time and place
If you cannot come to an alternative arrangement with the seller that you're both happy with, the seller should issue you with a full refund via PayPal ...
My tickets are lost in the post
If the tickets are lost in the post, your seller (the sender) will need to make a compensation claim with the delivery provider and pass the compensation on...
My delivery address is incorrect
If you entered your delivery address incorrectly and the seller has not yet posted the tickets, please contact them directly and provide them with the corre...
I will not be at home when An Post attempt delivery of my tickets
If you are not at home you will receive a “sorry we missed you” notice. The notice will advise you on arranging collection or re-delivery, and also give you...
I will not be at home when Royal Mail attempt delivery of my tickets
If you are not at home, Royal Mail will attempt delivery of your item to one of your neighbours and will post a 'something for you' card through your...
My seller has posted the tickets with the incorrect delivery method
United Kingdom If your seller has posted the tickets with Royal Mail's signed for (£2.35) delivery method rather than next day guaranteed (£6.85), p...
My seller emailed me the tickets rather than posting them
If you are happy to keep and use the e-tickets, please contact your seller directly and ask them to issue you with a refund of the postage costs via PayPal....
Can somebody else pick my tickets up from drop off point?
Yes, but you will need to email us to change the name of the person collecting the tickets. They will need to take the collection code, photo ID and the T...
I will not be at home when Australia Post attempt delivery of my tickets
If you are not home when Australia Post attempts delivery of the tickets, the post will be taken to the nearest post office and you will receive an ‘item aw...
What is my Eircode?
An Eircode is Ireland's unique, seven-character postcode system introduced in 2015. If you are a resident of the Republic of Ireland and do not know yo...
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