Delivery
I will not be at home when Royal Mail attempt delivery of my tickets
If you are not at home, Royal Mail will attempt delivery of your item to one of your neighbours and will post a 'something for you' card through your...
My seller has posted the tickets with the incorrect delivery method
United Kingdom If your seller has posted the tickets with Royal Mail's signed for (£2.35) delivery method rather than next day guaranteed (£6.85), p...
My seller emailed me the tickets rather than posting them
If you are happy to keep and use the e-tickets, please contact your seller directly and ask them to issue you with a refund of the postage costs via PayPal....
Can somebody else pick my tickets up from drop off point?
Yes, but you will need to email us to change the name of the person collecting the tickets. They will need to take the collection code, photo ID and the T...
I will not be at home when Australia Post attempt delivery of my tickets
If you are not home when Australia Post attempts delivery of the tickets, the post will be taken to the nearest post office and you will receive an ‘item aw...
What is my Eircode?
Please use this link to find out your Eircode https://www.eircode.ie/getting-an-eircode
How do I receive mobile tickets from my seller?
Once you have purchased mobile tickets on Twickets, your seller will be given instructions to transfer the mobile tickets directly to you from their origina...
My seller has not transferred the mobile tickets
If your seller has not yet transferred the mobile tickets to you, please try contacting them directly for an update. You will find your seller’s details on ...
My seller has transferred the mobile tickets but I have not received anything
If your seller has requested to transfer the tickets to you but you have not received anything, please check your junk/spam folder as the transfer request e...
O meu vendedor ainda não enviou os bilhetes
Se já passou mais de um dia útil desde que compraste os bilhetesos e o vendedor ainda não os enviou: Entra em contato com o vendedor para confirmar quand...
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