Delivery
The tracking number provided by my seller is incorrect
Please contact your seller directly to see whether they have made a mistake and can provide you with a valid tracking number. If they do not respond, please...
My seller has not yet posted the tickets
If its been over one business day since you purchased the tickets and the seller has not yet posted them: Please contact the seller directly to confirm w...
My seller did not meet me to hand over the tickets
If your seller did not meet you to hand over the tickets, please raise an issue against this purchase in your PayPal account ASAP. They are our transaction ...
My seller has not yet dropped the tickets off
We ask the seller to drop the tickets off within the following timeframes:
If the ticket is sold when the event is fewer than 3 days away, the seller mus...
My seller never posted the tickets
If you did not receive the tickets as your seller never posted them, please raise an issue against this purchase in your PayPal account ASAP. They are our t...
My seller has not yet been in touch about meeting up
If your seller has not yet contacted you about meeting up, please try contacting them directly. You will find their contact details at the bottom of you pur...
My seller will not meet at the advertised time and place
If you cannot come to an alternative arrangement with the seller that you're both happy with, the seller should issue you with a full refund via PayPal ...
My tickets are lost in the post
If the tickets are lost in the post, your seller (the sender) will need to make a compensation claim with the delivery provider and pass the compensation on...
My delivery address is incorrect
If you entered your delivery address incorrectly and the seller has not yet posted the tickets, please contact them directly and provide them with the corre...
I will not be at home when An Post attempt delivery of my tickets
If you are not at home you will receive a “sorry we missed you” notice. The notice will advise you on arranging collection or re-delivery, and also give you...
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