Updating A Listing
I want to mark my tickets as posted but I cannot find the order in my account
If you have sold tickets but you cannot find the order in your account, please check that you are logging in with the account that you sold the tickets with...
How can I remove my listing?
To remove a listing, please do the following: 1. Log in with the account that you listed the tickets under 2. Go to "your account" 3. Clic...
I listed my tickets incorrectly and they have sold
If your listing is incorrect, please contact your buyer as soon as possible to let them know and check whether they are still happy to proceed with the tick...
My tickets on Twickets have sold but they are no longer available for sale
Please contact your buyer directly to let them know that this has happened. If payment was received through Paypal, you will then need to issue them with a ...
I no longer wish to sell my tickets
If your tickets haven't yet sold then you can cancel the sale at any time. You can do this in the 'Listing/Sold Tickets' section of your account...
The event that I have sold tickets for has been cancelled
If the event that you have sold tickets for has been cancelled and the buyer is not able to request a refund from the event organisers or original ticket re...
How can I reduce my asking price?
You are able to reduce the listing price of your tickets via our website on a desktop or laptop by finding the option within the Listings / Sold Tickets sec...
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