How It Works

Twickets has a database listing most UK events, and we ask you to select the correct price you paid for your ticket from there. If your event does not appea...
Face value is simply the price on the ticket, excluding all other fees you might have paid to the retailer who sold it (e.g. booking fee, insurance etc).
Twickets offers a number of different delivery options dependent on the location of the seller and the time available before the event starts. These inc...
i. A fee for delivery: 'Post' is charged at cost. Royal Mail '1st Class Signed For' is £1.73 and Royal Mail 'Guaranteed Next Day b...
There are no fees charged to sellers* other than standard PayPal charges, where PayPal is used. Please note the following where PayPal is used: You will re...
Twickets is a safe and secure platform in which to trade. Our payment partner is PayPal, one of the most trusted ways to pay and receive payments for your go...
To sellers: If you’re sent an unauthorised payment, or a buyer claims they didn’t receive their item, you’ll be covered for the full amount of the payment, a...
It's important for us to keep both parties in communication with each other for a seamless transaction

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