General
Can I list professional men's football tickets?
Unfortunately, we are not permitted to list men's professional football tickets. Please contact the football club directly, and they'll be able to a...
Why can't I list at the price I've paid on Viagogo/Stubhub?
Unfortunately, some resale websites are used by touts to sell their tickets at inflated prices, which is above the face value of the ticket. While we can st...
Can I sell an open date voucher for an event?
Unfortunately, we would not be able to list an open voucher for resale as we would need a specific event time and date in order to list. Once you've use...
Can I sell my tickets that I am paying for in instalments?
If you are listing tickets that were bought using a payment plan, or tickets being paid in instalments, the tickets need to be fully paid for before you can...
My mobile ticket says transfer not allowed
It’s common for mobile tickets to only become transferable closer to the event date. Before then, the transfer option may appear unavailable or greyed out i...
When does my listing expire?
To ensure that there is a reasonable time frame available for the transfer of tickets prior to entering a venue or an event starting, we automatically remov...
Can't find the answer to your question?
Email Support