PayPal
Why have I paid a fee to Twickets?
We do not directly charge sellers a fee to sell their tickets through Twickets. The funds that have been paid to Twickets from your PayPal account are m...
I have received less than I was expecting for the sale of my tickets
Please remember that when receiving funds to your PayPal account that PayPal’s standard selling fees apply which sadly we have no control over. If you click...
I have not received payment for the sale of my tickets
1) Where PayPal was the payment method used - Please note that the payment is issued directly from the buyer and not from Twickets, so please ensure that yo...
I am trying to sell my tickets but PayPal is telling me to "return to the merchant and choose another way to pay"
This is the point at which we try to set a billing agreement up with your PayPal account so that, in the event of a sale, the buyer's fees can be transf...
How long will the payment be pending for in PayPal?
Funds in your pending balance will be moved into your available balance within 21 days. PayPal hold the funds in the pending balance in case any problems a...
How do I change my PayPal account?
If you are a seller and wish to change the PayPal account associated with your Twickets account, you will need to cancel the billing agreement with Twickets...
When I register my PayPal account, it asks me to agree to make a payment. Why?
We do not charge seller’s a fee for using our service. By clicking accept you are authorising Twickets to deduct the buyer’s fee from your account once the ...
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