Once you have purchased mobile Gigs & Tours tickets on Twickets, your seller will be given instructions to transfer the mobile tickets directly to you from their original point of purchase using the email address that you specified when purchasing the tickets. Please note that tickets will sometimes not be available for your seller to transfer in the app until up to one week before the event date.

You will need to download and open an account with the SeeTickets Wallet app and accept the transfer to that account. You must use the email address that the transfer email was sent to and present the mobile tickets on the app for entry.

Please note that the tickets will NOT be transferred to you via your Twickets account. The tickets will be transferred directly to you through the account you set up on the SeeTickets Wallet app. Please also ensure you are logged into the correct area of the app. There is a Gigs and Tours section and a SeeTickets section, and confirmation of which site your seller booked through appears on your purchase confirmation email.